CIRCULATION INFORMATION

GET A LIBRARY CARD

Click here to request a library card.

RENEW YOUR ITEMS

Click here to renew items you have checked-out.

LIBRARY LOAN PERIODS

Loan Periods for Etna and Howe Libraries:

Material Type              Loan Period
                                     
New Books:                  2 weeks
Other Books:                3 weeks
New DVDs:                   1 week
Other DVDs:                 2 weeks
Magazines:                  2 weeks
Audio Books:               3 weeks
Video Games:              1 week (limit 2 games out at a time)

Library materials may be renewed up to two times, except for items with holds.

CLAIMS

Claims Returned:

When library users report they have returned an item that the library circulation systems indicates is still checked out to them, the loan will be renewed for three weeks to allow for thorough searching. The following steps will be taken:

 

  • If the item is not found on the shelf, a thorough search of the library will be undertaken, and the library user will be asked to look for the item again.

 

  • If the item is not found during the the 3-week renewal period and the library user still claims it was returned, the item will be set to "Claims Returned" in the library circulation system. Borrowing privileges will not be affected at this time.

 

  • After 3 weeks on "Claims Returned" (six weeks of searching for the item) the Librarian will determine a resolution, ruling in favor of the library user if the fate of the item cannot be clearly determined.

 

  • The Library reserves the right to track the number of "Claims Returned" reports made by a user within a given time period and take this information into account if this claim is made repeatedly.
     


Claims Never Checked Out:

As in cases of "claimed returned," if the fate of an item cannot be clearly determined, the library will generally rule in favor of the library user.